BusinessBritish Airways CEO ‘profusely' sorryTo view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 videoBusiness05/29/2017May 29, 2017British Airways CEO Alex Cruz has apologized ‘profusely’ for an IT glitch which left some 75,000 passengers stranded over the weekend. https://p.dw.com/p/2dnG7Advertisement